Terms and conditions
Rates include taxes.
The water taxi/limousine service is exempt from VAT according to Italian law.
The standard rates above are based on 4 passengers + 4 pieces of luggage for a daily service. Any additional charges must be quoted upon request.
Leaving the pickup location without notifying us will be considered a no-show charge.
If customers are traveling with a wheelchair or have limited mobility, please notify us when requesting a quote, and we will find the best solution for their comfort and safety.
If not informed, our representatives have the right to refuse service if they believe safety may be compromised. In this case, the full cost will be charged as a no-show.
IMPORTANT NOTE: Please check with our reservations office for direct/logistical access to your final destination and any additional requirements when requesting a quote.
Emergency 24/365: Water Services Number 335-6347521 General Number +39 335-8077273
We recommend that you write down our emergency number so you can contact us if necessary.
PLEASE NOTE: IMPORTANT: If you have difficulty finding your local representative, be sure to call the number provided.
Leaving the pick-up location without notifying the supplier will result in a full NO-SHOW penalty.
The supplier will not be held responsible for missed flights.
Our drivers reserve the right to refuse any passenger with extra luggage that does not fit in the trunk of the vehicle;
please ensure you have booked the appropriate vehicle type (sedan, minivan or minibus, water taxi, water limousine).
If you are traveling with extra luggage, please notify us at the time of booking.
If you are traveling with a baby/child, please notify us as we will arrange for an appropriate car seat.
Rates do not include:
Tip (optional)
Nighttime fee + 20% (10:00 PM – 7:00 AM)
Pickup at the departure transfer includes a 10-minute wait for the boat only.
Upon arrival, the transfer service is coordinated by representatives.
Payment must be made by bank transfer upon receipt and approval of the invoice.
We require a credit card with expiration date as a guarantee at the start of the collaboration.
Payment by credit card + 5% (no AMEX).
Cancellation Policy:
Any cancellation up to 24 hours before the car’s departure from the garage: No penalty/free cancellation.
For any cancellation between 24 and 12 hours: a penalty equal to 50% of the full service fee will be applied.
Any cancellation made more than 12 hours before the car’s departure from the garage: a penalty equal to 100% of the full service fee will be charged.
No shows: 100% penalty.
The above cancellation policy is valid only during office hours.
Our offices are open 7 days a week, 365 days a year, from 9:00 am to 6:30 pm.
To confirm any cancellations/updates, please send an email to info@venicewaterlimousine.com
24-hour emergency service: Water Services +39 335-6347521 General +39 335-8077273